Charge 5 Bluetooth connection constantly Disconnecting on Windows 10

[GPFSye]

The entire purpose for getting the fitbit was to connect it via Bluetooth to my computer and see my heart rate. I can only connect to my phone because it constantly disconnects on my PC. 

Sometimes after resetting the fitbit device 20 times, I manages to stay connected to my PC for a good 5 minutes. Even on my phone actually it has a problem with maintaining a connection.  

This is a brand new watch! I also can't even use the fitbit.com Live support because the help section doesn't even load!   

I had to make this a new thread because I would get an error message trying to reply to another thread with this same issue.  

Is everything fitbit related broken?! 

[Odyssey13]

https://myhelp.fitbit.com/s/support?language=en_US 

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)

[GPFSye]

So I talked to support, and they let me know that they no longer support and update the windows app. So this is never going to work, not at least for 5 years till they get around to it maybe.  

If you stream or want heartbeat data on your PC, do not get a Fitbit pretty much ; /