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Charge 5 Built-in GPS Issue

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‎08-08-2022 17:35

‎08-08-2022 17:35

Fitbit suuport acknowledges there is an issue with the built-in GPS on the Charge 5 but they have no idea when or even if it will be fixed  I asked to return it since that was the purpose I selected the Charge 5 but was told I could not return it to them. 

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‎08-09-2022 11:18

‎08-09-2022 11:18

Hi @Dissatisfied57  when you purchase directly from Fitbit, you have 45 days in which to return it. Beyond that, you need to work with customer support to fix whatever issues it may have.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-09-2022 11:23

In response to Odyssey13

‎08-09-2022 11:23

Customer Support said there is no fix available and can't guarantee there
will be a fix.
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