Re: Charge 5 blank screen - Fitbit Community

Charge 5 - Clock faces not available

Replies are disabled for this topic. Start a new one or visit our Help Center.

Debbieb44

2 0 2

All the clock faces are unavailable, now what???

Moderator Edit: Clarified subject

Best Answer

3 REPLIES 3

Debbieb44

2 0 2

I tried to change my clock face but ALL of them say unavailable. Now what do I try?

Best Answer

debbieb88

8 0 6

Best Answer

FatimaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

1269 65 444

Hi @Debbieb44! Thank you so much for reporting this situation.

@debbieb88 So nice to see you here in the Community! Thanks for sharing with us the screenshots of the unavailable clock faces.

Have you checked if you can update the Fitbit app? Does this error happen with those 2 clock faces only or with all clock faces developed by Fitbit?

Best Answer