02-21-2023 18:50
02-21-2023 18:50
When I first got my charge 5 it was working fine with the ECG app, lately though it is auto rebooting immediately after using the ECG. Any idea why this is happening, or what I can do to fix it. I tried googling for a solution but could not find anything.
Answered! Go to the Best Answer.
02-22-2023 03:03
02-22-2023 03:03
Welcome to the Fitbit community, @Hogrid!
Sad to hear that your Charge 5 isn't working properly. As a first step I'd suggest restarting your device following these instructions:
1.) Connect your Charge 5 to the charging cable which has to be connected to a power source.
2.) Press the button located on the USB plug of the charger 3 times within 8 seconds, holding each press for about 1 second(!).
3.) Wait 10 seconds or until the Fitbit logo appears.
02-22-2023 03:03
02-22-2023 03:03
Welcome to the Fitbit community, @Hogrid!
Sad to hear that your Charge 5 isn't working properly. As a first step I'd suggest restarting your device following these instructions:
1.) Connect your Charge 5 to the charging cable which has to be connected to a power source.
2.) Press the button located on the USB plug of the charger 3 times within 8 seconds, holding each press for about 1 second(!).
3.) Wait 10 seconds or until the Fitbit logo appears.
02-22-2023 19:18
02-22-2023 19:18
Thanks this worked.
02-23-2023 09:39
02-23-2023 09:39
You're welcome, thanks for your feedback!
If you have any more questions, do not hesitate to come back, @Hogrid.