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Charge 5 GPS exercise stats miscalculated

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‎09-12-2024 18:30 - last edited on ‎02-20-2025 09:13 by Fitbit Moderator

‎09-12-2024 18:30 - last edited on ‎02-20-2025 09:13 by Fitbit Moderator

Hi,

For the past month or so the splits for my exercises have been miscalculated. I bike for 6 miles but the splits show 10 one mile splits with the wrong speed, as if I biked 10 miles. Very annoying and it has taken a long time to get fixed.
IMG_4858.jpegIMG_4859.jpg

 

Moderator Edit: Clarified subject

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‎09-12-2024 18:59

‎09-12-2024 18:59

Hint for the Google Fitbit developers. The splits are kilometers and not miles. In the example I posted, 5.89 miles is 9.47 kilometers which is about the 9.57 miles that my splits add up to. Same with the speed, they are in km/hr not mph. I hope you can fix it quickly now that I have given you the answer.

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