Charge 5 - Inconsistent battery life

[Santana88]

I'm curious if anyone else is experiencing inconsistent battery life with their Charge 5. Sometimes after I charge my Fitbit Charge 5, the battery life will last 4-5 days. Other times, without changing my usage, the battery will only last for one day. For example, yesterday morning, I charged the battery to 100%. When I went to bed, I checked the battery and it was at 61% (which seemed low for just one day of use). I took off my watch because I no longer wear it while sleeping since it seems like sleep tracking also causes battery drain. When I woke up the following morning, the battery was at 25%. I don't get it - 61% to 25% overnight and I wasn't even wearing it?! However, as I stated, there have been times when the battery has lasted multiple days. I don't think I'm doing anything different during these times - and yes, I've already done pretty much all the things recommended to extend battery life. I've basically turned off all notifications, I'm using phone GPS, etc. I know that others on this forum have complained about poor battery life, but I'm wondering if anyone else is experiencing this inconsistent battery issue specifically.

[DavideFitbit]

Welcome to the Fitbit Community forums, @Santana88. 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5 and for confirming that you already tried the troubleshooting steps shared in the forums. 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

Thanks for sharing your feedback and your experience about this. 

Have a good day.