Charge 5 - Loops reboot

[Hdude3User]

My Fitbit charge 5 has started recycling-Logo screen 2mins - then black screen - then logo screen. It does this for hours then it works for a couple hours and then back to flash screen recycle. I have reset the device once already but this did not help. How do I check for a firmware upgrade ? Please advise…Thanks…

Moderator edit: updated subject for clarity

[olidesy]

Unfortunately, it looks like your watch died, like mine...

[DaniFitbit]

Welcome to the Fitbit Community @Hdude3User! 

Thanks for getting back to us @olidesy 

@Hdude3User, thank you for your efforts to solve the situation with your Charge 5 and its screen functionality.

I suggest you to do the following:

1. Sync the device in the Fitbit app.
2. Check for available Firmware updates.
   
   • With the Fitbit device nearby, open the Fitbit app.
   • Tap the Today tab > Devices > Charge 5.
   • Tap Update (This option only appears if an update is available).

1. Charge The Fitbit device.
2. Change the watch face via the Fitbit app (Make sure you select a watch face developed by Fitbit): How do I change the clock face on my Fitbit device?