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Charge 5 Shipping

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I paid extra for overnight shipping one afternoon in the middle of the week, noting that there was a notation similar to "If ordered before 11 am, it will be delivered same day". However, I did not receive it until two days later. 

 

Specifically, I ordered it around 8 pm on March 2nd, it shipped March 3rd a little before 10 am, and I didn't get it until March 4th. $20.00 down the drain?

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Hi @Jade162  doesn't it also depend on the time zones where you are and where the order center is located? I'm not sure. You can always get with customer support via phone or chat to ask them. https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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