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Just as of this afternoon my Charge 5 refuses to sync with my iPhone 12 mini. It’s bizarre. I’ve done everything that was advised in tips forums etc. Help!!!!
I just had a chat with the help line. I had to restart my charge. Swipe up to settings, then scroll down until you get to restart. Once you restart, you should be able to sync. I had to sync twice before it worked. Good luck
Finally got it working (synced). Can't even tell you how many times I restarted the Charge5, but ultimately, unpaired from the iPhone, walked to a corner of the house without other bluetooth distractions, and it eventually repaired.
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