12-20-2022 20:47 - last edited on 12-21-2022 08:53 by DavideFitbit
12-20-2022 20:47 - last edited on 12-21-2022 08:53 by DavideFitbit
Charge 5 won’t sync again iPhone 13 pro
Moderator edit: subject updated for clarity
12-21-2022 08:53
12-21-2022 08:53
Welcome back to the Community forums, @TC-dog.
Thanks for sharing all of this information about the difficulty that you're experiencing with your Charge 5.
If you haven't done so already, please try the following steps that have been useful for other users:
In addition, I recommend that you try restarting the device using the three pulse restart method:
If you're still having any issues, let me know if you already tried all the steps listed here to resolve syncing problems, and make sure to check the compatibility requirements listed here and to keep the Fitbit app updated to the latest version available.
I'll be around.