12 hours ago
12 hours ago
Hi everyone, my Charge 5 started with occasionally not responding to taps and stopped responding at all a 1, 2 month ago and is black since.
I've already done the 3-button reset, I've also reset it through the app, and nothing worked. The watch doesn't even last 12 hours — it just shuts down very quickly. On top of that, after 30 minutes to an hour, the screen goes black. I try tapping it but it doesn't respond. It only reacts when I put it on the charger, and then after a few minutes, it goes back to a black screen again.
Can you help? Has anyone managed to fix this? Is there an update planned to resolve this issue? It seems like this started happening after a software update, because it never happened before!
Is anyone else having the same problem? If you had this issue, were you able to fix it?
Thanks!