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Charge 5 band loosens

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‎11-27-2022 09:24

‎11-27-2022 09:24

Hello ,

I have a new fitbit charge 5. Within a month my band/strap  loosens from the charge.

My charge 4 had the same problem this summer en it broke off. So I bought a new one. But now I have the same problem.

 

What can you do for me.

I bought both Charges in Holland.

 

Kind regards,

 

Helen Bakker from The Netherlands

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‎11-28-2022 12:18

‎11-28-2022 12:18

@Biobak Are you using a strap made by Fitbit or a strap made by a different manufacturer?

Talahthas, Fitbit Community Council
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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