help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 battery drain

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-28-2025 16:50 - last edited on ‎03-28-2025 19:18 by Fitbit Moderator

‎03-28-2025 16:50 - last edited on ‎03-28-2025 19:18 by Fitbit Moderator

My battery used to last 7 days.  Now I recharge it twice a week.  The last time that I charged it it was stuck on 68% no matter how long I left it charging.  It still shows 68% 3 days later.  HELP!!  I currently have an iPhone 16 PRO

 

Moderator edit: clarified subject.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎03-28-2025 19:18

‎03-28-2025 19:18

Welcome to the forums @jbbyrd. 

Thank you for sharing the inquiry regarding this difficulty that you are experiencing with your Charge 5. 

Please make sure to follow the steps listed in this help article: Extend your Fitbit device's battery life.

View best answer in original post

Best Answer
3 REPLIES 3

‎03-28-2025 19:18

‎03-28-2025 19:18

Welcome to the forums @jbbyrd. 

Thank you for sharing the inquiry regarding this difficulty that you are experiencing with your Charge 5. 

Please make sure to follow the steps listed in this help article: Extend your Fitbit device's battery life.

Best Answer

‎04-02-2025 17:48

In response to ManuFitbit

‎04-02-2025 17:48

Where do I find the article?
Best Answer
0 Votes

‎04-04-2025 12:45

In response to jbbyrd

‎04-04-2025 12:45

Hello @jbbyrd 

When you click on the article title, it will open to the Fitbit help page on that topic.

Rieko | N California USA MBG PE

Best Answer