06-19-2024
05:27
- last edited on
06-19-2024
09:53
by
ManuFitbit
06-19-2024
05:27
- last edited on
06-19-2024
09:53
by
ManuFitbit
I went to bed last night and my battery was at 72%. My alarm on the Charge 5 didn't go off this morning. I tapped the screen and it was not lighting up. I put it on the charging port and it was at 6%! My sleep and other health metrics didn't have any data for last night.
I turn my cell phone off at night. Not sure what caused the battery drain.
Moderator edit: clarified subject.
06-19-2024 08:12
06-19-2024 08:12
Mine is doing the same thing this week. It is 1.5 years old. I'm thinking it's the battery.
06-19-2024 09:50
06-19-2024 09:50
Welcome to the forums @Leeannem2021 @Nicmos.
Thank you for sharing the inquiry regarding the Charge 5.
Please make sure to follow all the tips listed in this help article: Can I extend my Fitbit device's battery life?
06-20-2024 12:11
06-20-2024 12:11
Same issue!!!
tried the reset, no luck