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Charge 5 battery drain

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‎10-19-2024 09:54 - last edited on ‎10-25-2024 09:45 by Fitbit Moderator

‎10-19-2024 09:54 - last edited on ‎10-25-2024 09:45 by Fitbit Moderator

My Charge 5 stopped working, since last update. It suddenly turns off randomly. Followed all the troubleshooting instructions, nothing worked.

Is this planned obsolescence?

Good job, Google.

 

Moderator edit: clarified subject.

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2 REPLIES 2

‎10-25-2024 09:35

‎10-25-2024 09:35

Welcome to the forums @hrn.

Thank you for providing the details regarding your Charge 5 and for trying to fix it on your own.

Please confirm that you have followed the steps listed in this help article: Can I extend my Fitbit device's battery life?

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‎10-31-2024 07:39

‎10-31-2024 07:39

Looks like you got your answer after 6 days, it's not them it's YOU

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