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Charge 5 battery draining quickly

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‎04-06-2023 16:47 - last edited on ‎04-07-2023 04:46 by Fitbit Moderator

‎04-06-2023 16:47 - last edited on ‎04-07-2023 04:46 by Fitbit Moderator

Why does my battery go from 99% to 7% in five hours? Not using gps, only working on the computer sitting at the desk. 

is this a typical problem with Fitbit devices?

 

Update: Obviously the Fitbit devices are still not reliable. I ask a question and am ignored. 
I had hoped that the battery life would be better than this. Of course this charge 5 is old, I got it for Christmas 2022. I kinda hoped for more than 4 months of life but I guess asking for a quality product is asking too much. 

 

Moderator Edit: Clarified subject

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‎04-07-2023 04:53 - edited ‎06-17-2023 11:43

‎04-07-2023 04:53 - edited ‎06-17-2023 11:43

Hi there, @bk318. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Charge 5. We‘re taking your comments and sentiments in regards to our products and services into consideration.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. 

Maria | Community Moderator, Fitbit


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