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Charge 5 battery draining quickly

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‎05-12-2024 16:22 - last edited on ‎05-13-2024 04:59 by Fitbit Moderator

‎05-12-2024 16:22 - last edited on ‎05-13-2024 04:59 by Fitbit Moderator

My charge 5 battery suddenly drained and had trouble starting back up. Tried the three second restarts and reinstalled app. Changed clock face. Removed spo2. Still can't keep charge


Moderator Edit: Clarified subject

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‎05-12-2024 17:27

‎05-12-2024 17:27

That seems to be the running theme on this forum. Fitbit isn’t taking responsibility but just about everyone believes these problems are happening because of a firmware update they released. If your device is out of warranty they will offer 50% off a new device but who wants another Fitbit with crappy support like this. No firmware patches. No explanations. No updates on what’s happening.

NO ACCOUNTABILITY. 

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