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Charge 5 battery draining

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‎04-03-2023 20:02 - last edited on ‎04-08-2023 15:59 by Fitbit Moderator

‎04-03-2023 20:02 - last edited on ‎04-08-2023 15:59 by Fitbit Moderator

I’ve had my charge 5 for about 5 months and just yesterday it will only hold a charge for about 3-4 hours. I haven’t changed any settings and before this it’s always lasted about 7 days. 

 

 

Moderator edit: format 

Best Answer
7 REPLIES 7

‎04-03-2023 20:09

‎04-03-2023 20:09

Same thing is happening to my Fitbit too.. and based on many posts i saw, its happening for many other Charge 5 users

Best Answer

‎04-03-2023 22:13

In response to SunsetRunner

‎04-03-2023 22:13

Same thing here. This makes the device unusable. What is the official response from fitbit?

Best Answer

‎04-03-2023 22:20

‎04-03-2023 22:20

Same here, mine started doing this Saturday afternoon 

Best Answer

‎04-03-2023 22:54

In response to Karynrhs

‎04-03-2023 22:54

Mine too!! I bought a new charger and it’s still not holding charge for more than an hour - can Fitbit replace it?

Best Answer

‎04-04-2023 00:54

‎04-04-2023 00:54

Same thing happening with my charge 5 too. This product looks like a worthless one now . Fitbit needs to help

Best Answer

‎04-04-2023 07:58

‎04-04-2023 07:58

same here

Best Answer

‎04-04-2023 10:01

In response to SunsetRunner

‎04-04-2023 10:01

This started happening about three weeks ago. My battery life suddenly dropped from 3-5 days to less than one day. It happened around the same time as I began to get frequent notices to add credit card information.

Yesterday battery life dropped to less than one hour. Constant resetting does nothing.

The Fitbit provides stock advice to turn off full-time display, etc. Useless. There is no reason for this to happen across so many users except a software/app/server glitch. Discounts for new devices don't cut it for me. I'm out.

 

Best Answer