Charge 5 battery draining

[Sean_in_sd]

Wife's bricked up when it ran the battery down. Firmware version was the 188.58 version.

Mine still working well with FW 194.91. can't remember last time I ran the battery all way down 

Moderator Edit: Clarified subject

[ManuFitbit]

Welcome back to the forums @Sean_in_sd. 

Thank you for sharing the inquiry regarding the wife's device.

Please make sure to follow the steps listed in this help article: Can I extend my Fitbit device's battery life?

[Sean_in_sd]

From the gunk on the charging ports. I suspect she had been leaving it on when washing dishes,etc.. 

I doubt detergents are any good for seals and such. Went ahead and replaced with a C6. 

[ManuFitbit]

@Sean_in_sd  I understand. Thank you for the response. 

I'm glad to know that. Was a good decision to get a Charge 6.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

[RiekoC]

Hello @Sean_in_sd 

I've washed dishes while wearing my Charge 5. However, I made sure to dry both my wrist and the back of my device after doing the dishes.

If your wife uses body lotion or other skin products on her arms, that could also cause a build up around the charging area.

This help article gives instructions on how to clean the Fitbit device (<-- click link) which you might find helpful.