Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 battery drains quickly

Replies are disabled for this topic. Start a new one or visit our Help Center.

Yesterday, I work up and my fitbit had died. I charged it to 100%. It was 100% when I went to sleep woke up to it being 85%!!!

Not happy here. Before, I could get 6-7 days from a full charge. Now it is down to maybe 3. 

I was skiing last week. On saturday, I had to charge my fitbit to 100%. So 5 days with a  full charge.

I do not have notifications on. I do not check (by tapping constantly throughout the day).

 

Moderator edit: clarified subject.

Best Answer
0 Votes
2 REPLIES 2

Welcome to the forums @Nellita23

Thank you for providing the information regarding this difficulty with your Charge 5. 

If you haven't done so, please take a look at the points listed in this help article: Can I extend my Fitbit device's battery life?

Best Answer
0 Votes

Hello @Nellita23 

When my Charge 5 started having rapid battery loss, I restarted and recharged my device multiple times over several days. As soon as I saw a rapid drop in battery, I restarted my Charge 5 and put it on the charger until it was back to 100%, often doing this multiple times in a day. Eventually, this process got my device "unstuck" and the battery went back to lasting 6-7 days. Although there's no guarantee that this will work for you, it might be worth a try.

Rieko | N California USA MBG PE

Best Answer