02-28-2025
11:14
- last edited on
02-28-2025
18:55
by
ManuFitbit
02-28-2025
11:14
- last edited on
02-28-2025
18:55
by
ManuFitbit
Yesterday, I work up and my fitbit had died. I charged it to 100%. It was 100% when I went to sleep woke up to it being 85%!!!
Not happy here. Before, I could get 6-7 days from a full charge. Now it is down to maybe 3.
I was skiing last week. On saturday, I had to charge my fitbit to 100%. So 5 days with a full charge.
I do not have notifications on. I do not check (by tapping constantly throughout the day).
Moderator edit: clarified subject.
Best Answer02-28-2025 18:09
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-28-2025 18:09
Welcome to the forums @Nellita23.
Thank you for providing the information regarding this difficulty with your Charge 5.
If you haven't done so, please take a look at the points listed in this help article: Can I extend my Fitbit device's battery life?
Best Answer03-01-2025 10:35
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-01-2025 10:35
Hello @Nellita23
When my Charge 5 started having rapid battery loss, I restarted and recharged my device multiple times over several days. As soon as I saw a rapid drop in battery, I restarted my Charge 5 and put it on the charger until it was back to 100%, often doing this multiple times in a day. Eventually, this process got my device "unstuck" and the battery went back to lasting 6-7 days. Although there's no guarantee that this will work for you, it might be worth a try.
Rieko | N California USA MBG PE