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Charge 5 battery is draining too quickly

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‎07-24-2023 02:55 - last edited on ‎07-24-2023 03:50 by Fitbit Moderator

‎07-24-2023 02:55 - last edited on ‎07-24-2023 03:50 by Fitbit Moderator

Hi! I have noticed that my Fitbit is draining too quickly in the last weeks. Now it last 1 day, 1.5 days. I've tried to reconnected the device and checked the firmware version, but nothing happend. What can I do now?

Moderator Edit: Clarified subject

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3 REPLIES 3

‎07-24-2023 03:00

‎07-24-2023 03:00

Hi, @Sabri71 please see this help article on tips for extending the battery life of your Charge 5.

Sense, Charge 5, Inspire 2; iOS and Android

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‎07-24-2023 03:53

In response to Julia_G

‎07-24-2023 03:53

Hi there, @Sabri71. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Charge 5 before reaching out. @Julia_G Thank you so much for your help. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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‎07-24-2023 06:41

‎07-24-2023 06:41

My story exactly. Started about 2 weeks ago!

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