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Charge 5 battery is draining too quickly

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I just switch from a very old Fitbit Blaze to a Charge 5. My feeling are mixed about the acquisition. While in general I am happy I am very disappointed about the battery drainage when GPS is functioning when I cycle. My setting are GPS dynamic, GPS on on the Bike app and after I charged one night before the battery and in the morning was around 90%, after 6 hours - around 70 km - the battery was empty. I never experienced with the Fitbit Blaze before. Am I doing something wrong? There are other settings that I need to do? What about GPS Phone setting? Will this help? I am not very interested to have a perfect GPS tracking, however I still want to have a full GPS track of my workout. With my Blaze even with 30% - 40% battery I could track with GPS 3-4 hours cycling.

Moderator Edit: Clarified subject

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Hi there, @Tinu. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Charge 5. i understand how you must be feeling.

If you haven't done so already, please make sure that you've followed the steps provided in this article to improve battery life in general, as this has been generally useful for other users. In addition, please complete a three pulse restart following the steps listed here below: 

  1. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
  2. Press the button located on the flat end of the charger 3 times (end if the USB cable), pausing for 1 second between presses. Then wait 10 seconds or until the Fitbit logo appears.

The battery can last up to 7 days; because battery life is affected by use and other settings, actual results may vary, but the battery shouldn't be draining only after a few hours. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @Tinu. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Charge 5. i understand how you must be feeling.

If you haven't done so already, please make sure that you've followed the steps provided in this article to improve battery life in general, as this has been generally useful for other users. In addition, please complete a three pulse restart following the steps listed here below: 

  1. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
  2. Press the button located on the flat end of the charger 3 times (end if the USB cable), pausing for 1 second between presses. Then wait 10 seconds or until the Fitbit logo appears.

The battery can last up to 7 days; because battery life is affected by use and other settings, actual results may vary, but the battery shouldn't be draining only after a few hours. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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