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Charge 5 battery run out within 2 hours from 100 to 0

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‎10-17-2023 13:03 - last edited on ‎11-22-2024 08:07 by Fitbit Moderator

‎10-17-2023 13:03 - last edited on ‎11-22-2024 08:07 by Fitbit Moderator

Charge 5 stopped vibration suddenly for weeks 

have been checked the quite mode setting and restart the device , but still remains no vibration. 

Moderator Edit: Clarified subject

Best Answer
2 REPLIES 2

‎11-03-2023 06:49

‎11-03-2023 06:49

Hi there, @Vlfong. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Charge 5 has stopped vibrating. Thanks for taking the time to troubleshoot this issue before reaching out, I'll be glad to continue helping you!

In addition to the steps you've tried, please confirm whether you've tried all troubleshooting steps provided here Why didn't my Fitbit device alert me?

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎11-12-2023 06:10

In response to MarreFitbit

‎11-12-2023 06:10

I have tried the steps suggested and the battery run out within 2 hours from 100 to 0

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