Charge 5 black screen issues

[PMS77]

• Model
• Date of purchase
• Date of death 
• Was it submerged in water under 50m?
• Duration?
• Under warranty?
• Did you follow customer service/community instructions to reset?
• Did suggestions work?
• Customer Service response (return, coupon, etc.)
• Did you purchase another?
• How many Fitbits have you owned and in what period of time?

Moderator Edit: Clarified subject

[PMS77]

• Model-Charge 5 
• Date of purchase 1/2023
• Date of death 5/2024
• Was it submerged in water under 50m? Yes
• Duration? Less than 15 min 
• Under warranty? No
• Did you follow customer service/community instructions to reset? Yes
• Did suggestions work? No
• Customer Service response (return, coupon, etc.) 50% off coupon 
• Did you purchase another? Yes
• How many Fitbits have you owned and in what period of time? This will be my 4th in 5 years.

[SunsetRunner]

 Mine got wet yesterday. This is now the screen.  Chat literally said, it turns on, what's the issue 🤨. I'm done with fit bit