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Charge 5 blacked out

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‎09-10-2022 11:31 - last edited on ‎09-14-2022 06:46 by Moderator Alum

‎09-10-2022 11:31 - last edited on ‎09-14-2022 06:46 by Moderator Alum

Charge 5 blacked out, no syncing no tracking, nothing. Battery charge at 90% for 3 days now. Just isn't working. Already ran through several resolutions  Nothing working!!

 

 

Moderator edit: subject updated for clarity

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1 REPLY 1

‎09-14-2022 06:45

‎09-14-2022 06:45

Hi, welcome to the Fitbit Community forums, @Serrato18. 

 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5 and for confirming that you already tried a few troubleshooting steps. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with some instructions. In this case, they will let you know how to proceed. 

 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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