help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 blank display

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-21-2023 20:20

‎01-21-2023 20:20

My Fitbit wont show anything and I've tried eveything except a factory reset, it was also like this earlier but I fixed it with the 3 push button thing but now it doesn't help.

Best Answer
0 Votes
1 REPLY 1

‎01-22-2023 10:36

‎01-22-2023 10:36

Unfortunately, it seems that the latest firmware update has caused this issue, along with sudden loss of battery power, for many of us. 

 

The best advice is to contact Fitbit support. They will walk you through the same troubleshooting procedures. If they confirm that your device is still under warranty and the procedures did not fix the issue, they should send you an email with an offer to replace the device or a discount on a different device. If your device is out of warranty, I believe they send you an email with a discount on a replacement. 

Rieko | N California USA MBG PE

Best Answer