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Charge 5 blank screen and unresponsive

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‎12-02-2023 18:53

‎12-02-2023 18:53

This afternoon the screen on charge 5 is now blank and from phone it’s not communicating.

Both Charge 5 and phone fully charged, phone is trying to locate and cannot find.  Charge 5 doesn’t respond to the connect function reset done every second 3 times?

charge 5 is not that old and looks like I will be switching from Fitbit as their is no support as I cannot afford to replace these every time they come out with a new Fitbit!!

hope someone has a fix for this.

thanks

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1 REPLY 1

‎12-02-2023 20:54

‎12-02-2023 20:54

I have the same problem. My Charge5 tells me I have irregular heart notifications but checking history results in a white screen. I could remove the app and reinstall, but that would probably lose the history. Does anyone have any ideas (apart from see your doctor)?

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