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Charge 5 blank screen

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‎10-12-2022 12:01 - last edited on ‎10-15-2022 10:45 by Fitbit Moderator

‎10-12-2022 12:01 - last edited on ‎10-15-2022 10:45 by Fitbit Moderator

  • Charge 5 had a blank screen and we can’t find a button on the charger to reset

Moderator Edit: Clarified subject

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‎10-13-2022 00:17

‎10-13-2022 00:17

See the picture below for help in finding the button

 

luxerestart.png

 

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‎10-15-2022 10:46 - edited ‎06-24-2023 06:53

In response to SteveH

‎10-15-2022 10:46 - edited ‎06-24-2023 06:53

Hi there, @Wjnr. Welcome to the Community Forums. Thanks for the details provided in your post. @SteveH Thanks for helping out!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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