Charge 5 blank screen

[Maxout51]

My charge 5 worked for several weeks. The data still inputs into the app. The screen shows only a white back light. I have tried the reset on the charger, deleting and trying to add the device (Duh, I cannot see the pairing number). STill the same outcome, blank backlight only. If you have a suggestion please let me know. Cheers!

Moderator Edit: Clarified subject

[CrisVillaFitbit]

Hello, @Maxout51 and welcome to the Fitbit Community!

Thanks for letting me know about this situation in regards to the blank screen of your Charge 5.

In order to improve the situation, I recommend you do the following:

- Sync your Charge 5.
- Restart it following the steps here, make sure to check the Charge 5 steps, please.
- Change the clock face  of your Charge 5.

Let me know how it goes once I you've tried this.

[Jfeen82]

Cris when is Fitbit  going to fix all these issues people are having with their devices?