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Charge 5 blank screen

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‎05-19-2025 18:12 - last edited on ‎05-20-2025 19:48 by Fitbit Moderator

‎05-19-2025 18:12 - last edited on ‎05-20-2025 19:48 by Fitbit Moderator

Steps posted about restarting Fitbit Charge 5 to fix blank screen did not work. Want to try other suggestion to change clock face but steps to do that are not correct for a Charge 5.

 

Moderator edit: clarified subject.

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‎05-20-2025 19:48

‎05-20-2025 19:48

Hi @kms20. A warm welcome to the community forums. 

Thank you for sharing the inquiry regarding this difficulty with your Charge 5.

Please let me know if you see any lights on the back of the device. Do you feel any vibration when trying to restart it?

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