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Charge 5 blank screen

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‎09-04-2023 20:05 - last edited on ‎09-05-2023 04:20 by Fitbit Moderator

‎09-04-2023 20:05 - last edited on ‎09-05-2023 04:20 by Fitbit Moderator

I've tried all the tips I've read in the forums. Nothing has worked.  It's still tracking on the app- just not working on the watch, which defeats the purpose for me. 

It's extremely frustrating - this is the third time for me and I think it's the last fitbit for me.

Moderator Edit: Clarified subject

 

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2 REPLIES 2

‎09-05-2023 08:36

‎09-05-2023 08:36

My Charge 5 is only 4 months old and I am having the same problem. I will contact support for a replacement. I'm seriuosly thinking about ditching the Fitbit brand after my other Fitbits died just after a year.

Best Answer

‎09-05-2023 08:58

In response to Monch1970

‎09-05-2023 08:58

I couldn't get my charge 5 to charge.  Waited a day now it will charge but my heartrate and tracking isn't working.  They will send you a coupon code for a new one, but they don't have any products available.  Time to switch

Best Answer