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Charge 5 bricked?

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‎02-02-2024 08:45

‎02-02-2024 08:45

Just stopped a couple days ago. No idea why. Charges (Fitbit logo flashes) but will no longer connect to bluetooth/cannot be 'found' by my phone. Where to turn? This is my training tool!

Best Answer
5 REPLIES 5

‎02-04-2024 05:57

‎02-04-2024 05:57

Hi, @Triathed welcome to the community, have you tried restarting your charge 5?

Charge 5 Stuck on Fitbit Logo / Not reacting to re... - Fitbit Community contains detailed advice.

Let us know how you get on by posting here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer

‎02-05-2024 14:33

In response to Gr4ndp4

‎02-05-2024 14:33

Oh yes, maybe 50 times now lol. It vibrates, signaling a reboot, then comes up with the logo then switches to the red circle and X. 

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0 Votes

‎02-06-2024 02:23

In response to Triathed

‎02-06-2024 02:23

Hi, @Triathed , have you explored the advice in the link I posted earlier? Let us know.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer
0 Votes

‎02-14-2024 07:37

In response to Gr4ndp4

‎02-14-2024 07:37

I had to switch to an old Charge 3, to avoid notable training break, and it works fine, though obviously lacking many of the features my Charge 5 has. Unfortunately I cannot connect at all to my old Charge 5, even after removing the Charge 3. Bluetooth still not 'finding' it.

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0 Votes

‎02-14-2024 07:44

‎02-14-2024 07:44

Mine just quit after I plugged it in to charge. Followed troubleshooting. Have had two "chats" with Fitbit reps on the app -- TWO times they did not send the followup transcript, problem not solved, no further information. It's like talking into a black hole. my Charge 5 is a year old and I've taken care of it. Terrible.

Best Answer