Charge 5 connected GPS wont connect

[narf57]

I'm trying to use phone connected gps to track walks, when I open walk mode and hit start the gps connection times out without connecting. The phone GPS works fine on the phone, all permissions are allowed. I've restarted the Charge 5 and the phone. The phone is a Pixel 6. Any ideas?

[DavideFitbit]

Hi, thank you for sharing this information about the trouble you've been experiencing with your Charge 5, @narf57.  

Before considering other options, make sure to follow the steps suggested in this article to use the GPS feature. 

All devices with GPS sensors require a direct path to GPS satellites to calculate location. A weak GPS signal might affect the accuracy of your route and other activity data. Your device uses your step count to calculate distance until it finds a signal, so the total distance calculated for a workout may be slightly less accurate when GPS isn't available for the entire time. In particular, please make sure of the following: 

• That you are  in open sky and moderate trees
• Adjust how you wear the tracker when you want to use GPS 
• Make sure the Location in your phone settings is set to Always or All the time for the Fitbit app (if you're using connected GPS)

If you continue to experience the same behavior and your GPS is getting disconnected, make sure to try following the steps listed in this article to complete a restart, as this has been useful for other users experiencing something similar. Preferably, I recommend that you try the three pulse restart method described here below: 

1. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
2. Press the button located on the flat end of the charger 3 times, pausing for 1 second between presses. Then wait 10 seconds or until the Fitbit logo appears.

Hope this helps, I'll be around. 

[narf57]

Probably should have posted this earlier, but the problem resolved itself , probably due to a reboot of either the phone or the Fitbit. And to clarify, the issue was about eonnecting to the phone for GPS, not the GPS in the Fitbit itself. 

[DavideFitbit]

That's good news, thank you for sharing the the problem resolved itself, @narf57. 

Have a great day.