Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 dies on every run

Replies are disabled for this topic. Start a new one or visit our Help Center.

Since I have updated my Charge 5 it now dies every time I have a run (whether automatically detected or manually started). I get back from my run to find a blank screen and the steps are missing. This happens regardless of battery level. The only way to wake it up again is by putting it on charge, at which point it immediately wakes up but is still missing the steps. Having owned a Fitbit for years now my patience is starting to thin - previously to this (and still now) it pretty much never picks up a GPS signal wherever I am, which was one of the main reasons for switching from Charge 2 to Charge 5. Can we have another bug fix please, but one that makes it better?

Best Answer
0 REPLIES 0