Charge 5 display failing constantly

[Lisa44444]

My Charge 5 started having the Fitbit icon then went dead but had a red cross on the screen which eventually went. Charged it and restarted it several times. Eventually it was working but wouldnt sync so did the things the Fitbit app suggested which didnt work. Then deleted my charge 5 from app and deleted the app. Then reloaded the app and repaired the charge 5. Appeared to work for 2 days. Then Fitbit logo appeared and was unresponsive with the logo lit up then went black and completely un responsive again. This has happened several times in the last 2 weeks. Now charged and rebooted and appears to be working but why does this keep happening? It's stopping every couple of days. Anyone else have this problem. I've only had this Charge 5 2 months. Previously had a charge 5 for 2 months and similar happened and they eventually sent a refurbished one and 2 months later the same problem. Thank you 

Moderator edit: format

[DavideFitbit]

Hello, welcome to the Fitbit Community forums, @Lisa44444. 

Thank you for sharing that you've been experiencing this inconvenience with your Charge 5 and that you already tried a few troubleshooting steps.  

There are a few steps that are usually helpful with display issues. However, since you already tried a few of these steps and you continue to have the same problem every couple of days, I do recommend that you get in touch with the Customer Support team for further assistance with this. They will let you know how to proceed. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Have a great day.