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Charge 5 display is blank

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‎08-10-2023 11:21 - last edited on ‎08-10-2023 11:58 by Fitbit Moderator

‎08-10-2023 11:21 - last edited on ‎08-10-2023 11:58 by Fitbit Moderator

My Bluetooth presents that my battery is full but my Fitbit won't come on. How w can I resolve this?

Moderator Edit: Clarified subject

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‎08-10-2023 11:59

‎08-10-2023 11:59

Hi there, @Gretaw74. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.

Please restart your Charge 5 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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