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Charge 5 doesn't show HR data

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‎06-18-2024 04:16 - last edited on ‎11-27-2024 08:13 by Fitbit Moderator

‎06-18-2024 04:16 - last edited on ‎11-27-2024 08:13 by Fitbit Moderator

Har en Charge 5 som inte visar puls,sömn och syresättning längre.

Så har det varit en vecka.

Har startat om , stängt av men inget hjälper

Igår visade den också fel tid 2,5 timma efter, det lyckades jag fixa.

Mvh/ Pia


Moderator Edit: Clarified subject

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‎06-18-2024 05:18

‎06-18-2024 05:18

Hi there, @Pia52. Welcome to the Fitbit Community Forums. 

To prevent confusion, we ask that users keep shared links to the language of the forum in which they are participating. We currently support French, Italian, Spanish, German, Japanese and English and hope to support more locales in the future!

I'd recommend getting in touch with our Support team via email so you can receive assistance in Swedish.

Maria | Community Moderator, Fitbit


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‎06-18-2024 05:18

‎06-18-2024 05:18

Hi there, @Pia52. Welcome to the Fitbit Community Forums. 

To prevent confusion, we ask that users keep shared links to the language of the forum in which they are participating. We currently support French, Italian, Spanish, German, Japanese and English and hope to support more locales in the future!

I'd recommend getting in touch with our Support team via email so you can receive assistance in Swedish.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer