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Charge 5 doesn't update time while traveling

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Fitbit Charge 5 does not update time when crossing into a different time zones while traveling even though the iPhone is showing the correct time. I do not have internet access while traveling. The step count does update, so I don't know why the time does not update.

Thank you to all who can tell me how to get the correct time to show on the Charge 5.


Moderator Edit: Clarified subject

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Welcome back to the Fitbit community, @krava2!

Sometimes the issue you've mentioned can be corrected by temporarily turning off automatic time zone setting.
Here's how to do that:

Screenshot 2024-05-27 122430.png

After having synced your Charge 5 once more, please try if turning automatic time zone setting on again will get the correct time on your device.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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I'll give this a try the next time I travel. However, as I said, I won't have internet available so I'm not sure it will work because when I try to sync, I was getting error messages. 

Thank you for answering.

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You're welcome, @krava2.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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