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Charge 5 has only one LED light

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‎06-02-2023 11:16 - last edited on ‎06-02-2023 11:52 by Fitbit Moderator

‎06-02-2023 11:16 - last edited on ‎06-02-2023 11:52 by Fitbit Moderator

Charge 5 has only 1 led light  now.

 

Moderator edit: updated subject for clarity. 

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‎06-03-2023 05:15

‎06-03-2023 05:15

Hi there, @111Serenity. Thanks for stopping by in the Fitbit Community Forums.

If you haven't done so yet, I'd recommend that you try restarting the device again using the three pulse restart method mentioned here below, instead of the restart option found on the Charge 5 itself: 

  1. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
  2. Press the button located on the flat end of the charger 3 times, pausing for 1 second between presses. Then wait 10 seconds or until the Fitbit logo appears.
Maria | Community Moderator, Fitbit


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