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Charge 5 incorrect exercise tracking

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‎12-25-2022 08:44 - last edited on ‎12-26-2022 10:52 by Fitbit Moderator

‎12-25-2022 08:44 - last edited on ‎12-26-2022 10:52 by Fitbit Moderator

I want to know why the charge 5  doesnt track correct mileage when on an eliptical.  Why cant I edit it somewhere in the app. I do 5 miles it shows 1.5.

 

 

Moderator edit: updated subject for clarity. 

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‎12-27-2022 11:39

‎12-27-2022 11:39

@Gary5978 Welcome to the Fitbit community!

The issue with elliptical exercising is the fact that your Charge 5 counts steps by typical arm movement for walking or running. So it should be clear why one can't get correct mileage for elliptical exercises.

Might sound silly, but you could try attaching your device to your leg for more accurate mileage tracking while doing elliptical exercises.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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