help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 is logging exercise I didn't do

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-10-2023 14:13 - last edited on ‎05-11-2023 14:21 by Fitbit Moderator

‎05-10-2023 14:13 - last edited on ‎05-11-2023 14:21 by Fitbit Moderator

My fitbit has started randomly adding exercise I haven't done. It gets added some point the next day and is just ridiculous. I have had a random walk lasting an hour where I apparently walked 7.8miles adding 18000+ plus steps to my day. Tuesday morning evening thing was fine but by Tuesday evening it wasn't. This isn't an auto tracker thing, it was a bank holiday I was sat on my sofa eating crisps and certainly not out walking anything near 8 miles! This has happened a few times with apprent late night walks when I'm asleep etc too, any ideas what's wrong either my device?

 

 

Moderator edit: updated subject for clarity. 

Best Answer
0 Votes
2 REPLIES 2

‎05-11-2023 00:55

‎05-11-2023 00:55

faa3a0e4-21f0-40fb-855a-41eb19970e48.jpeg

mine is doing the same. I didn’t got for a midnight walk or a morning swim! 

Best Answer

‎05-11-2023 11:26 - last edited on ‎06-15-2023 11:38 by Fitbit Moderator

In response to ColonelKDuffy

‎05-11-2023 11:26 - last edited on ‎06-15-2023 11:38 by Fitbit Moderator

@Lucyduk @ColonelKDuffy , A warm welcome to the Community ! Thank you for your messages and the picture attached.

There can be various reasons why your activities were  recorded or recognized  incorrectly.

For example, the activity is not fully recognized by your movement patterns.

Or, you performed a movement pattern, that can be identified as another activity.

I recommend restarting your Charge 5  and setting different start times for activities. For example, set it to 10 minutes for a walk, 15 for a run, 20 for an outdoor bike ride, etc., and/or ignoring the activities you don't use.

You can find the instructions for this here.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes