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Charge 5 is losing steps after syncing

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‎02-13-2023 10:21 - last edited on ‎02-15-2023 07:05 by Fitbit Moderator

‎02-13-2023 10:21 - last edited on ‎02-15-2023 07:05 by Fitbit Moderator

Mijn fitbit staat op meer dan 10000 stappen, verbinden met gsm en staat terug op 9736 stappen 

 

 

Moderator Edit: Clarified subject

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‎02-15-2023 07:07 - edited ‎07-12-2023 06:40

‎02-15-2023 07:07 - edited ‎07-12-2023 06:40

Hi there, @Schooljuf. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your data. 

I've seen you contacted our Support Team after posting. Please stay tuned to your inbox, someone will be in touch with you shortly. 

I hope we can get you back on track soon. 

Maria | Community Moderator, Fitbit


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