Charge 5 is stuck at the same step count

[guurgle]

Hello,

Decide to do what I will be forced to do in 2025 anyways and upgrade to a Google Account. Charge 5 has been working perfectly until this, after changing to a Google Account and setting up the Charge 5 it is just stuck at step count 73.

Splendid...

Moderator Edit: Clarified subject

[guurgle]

I forgot to add, I have already tried resetting, reinstalling the app, resetting the Charge 5, and so on.

[guurgle]

But at least it says Google Wallet instead of Payments now. That's kind of a bonus, even though I don't use it.

[guurgle · Accepted solution]

Solved: Re: Charge 5 has stopped tracking my distance - Fitbit Community

MarreFitbit's workaround worked.

[RiekoC]

Hello @guurgle 

Thank you for letting us know that the workaround was successful for you.

Hopefully, it won't take too long for the fix to implemented so that we don't need to use the workaround.