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Charge 5 is tracking steps when I'm not moving

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‎08-28-2023 03:01 - last edited on ‎08-28-2023 03:42 by Fitbit Moderator

‎08-28-2023 03:01 - last edited on ‎08-28-2023 03:42 by Fitbit Moderator

Hi

My charge 5 is counting steps when I'm standing still moving my arm 


Moderator Edit: Clarified subject

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‎08-28-2023 03:44

‎08-28-2023 03:44

Hello there, @Jannie01. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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