Hi there, @Walker1943. Welcome to the Fitbit Community Forums. I'm sorry to hear that nothing seems to help your Charge 5. I will do my best to get you back on track.
To better assist you, may I know what is the issue you're experiencing with your Charge 5? Also, please let me know all the steps you've tried so far so I can see what else we can try.
However, if you experience any of the following issues and you've checked your settings, restart your device:
- Won't sync
- Won't respond to taps, swipes, or button press
- Won't track steps or other data
- Won't show notifications or reminders
The steps on how to do so can be found here How do I restart my Fitbit device?
Looking forward to hearing from you.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer