07-28-2023 05:09 - last edited on 07-28-2023 09:30 by MarreFitbit
07-28-2023 05:09 - last edited on 07-28-2023 09:30 by MarreFitbit
My charge 5 is on and synced but the Fitbit logo keeps randomly appearing on the screen and then returns to the clock face. I haven't used this watch in a while because it refused to turn on for the longest time.
Moderator Edit: Clarified subject
07-28-2023 09:46
07-28-2023 09:46
Hi there, @Aalhassan. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.
If you haven't done so yet, please try the following:
If you can't get started with your Charge 5, usually a missing requirement is the cause. Carefully review the requirements provided in the help article Why can't I set up my Fitbit device?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
07-28-2023 10:21
07-28-2023 10:21
I'm having the same issue and nothing seems to be working. I think Fitbit's most recent firmware roll out bricked a lot of people's devices.
07-28-2023 11:07
07-28-2023 11:07
I am thankfully able to get a replacement. I have an inspire 3 that I was using and it just stopped working yesterday. I'm kind of getting tired of these products not lasting.