My Charge 5 randomly started shutting itself off a couple weeks ago. Sometimes when I syncing and other times there seems to be no reason. I called the help line, besides the problem of trying to understand the foreign call center, he just told me to clean the power points and then ended the call. So yesterday I did the online chat option. He told me some stuff about not syncing right and asked me to reset from the power cord (button 3x). Did that and it continues to shut off randomly. Now when I go to the online chat…no one comes online. It’s crickets. Not impressed and it feels like they are ignoring or won’t admit there is a problem.
Moderator Edit: Clarified subject
