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Charge 5 lifespan?

‎07-22-2025 07:21 - last edited on ‎07-22-2025 08:16 by Fitbit Moderator

‎07-22-2025 07:21 - last edited on ‎07-22-2025 08:16 by Fitbit Moderator

Is it common for charge 5 to last less then a year?  I have gone through 5 of them since 2022.  Yes, i have had some replaced however, it seems like they do not last for very long.  I do not abuse the device, I even take it off when i am gardening and swimming (even though it has swimming in the exercise list), thinking that is why they keep dying.  

Has anyone else encountered this problem? 

Moderator Edit: Clarified subject

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‎07-22-2025 08:20 - edited ‎07-22-2025 08:21

‎07-22-2025 08:20 - edited ‎07-22-2025 08:21

Hi there, @Elaineek. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the inconveniences with your Charge. We‘re taking your comments and sentiments in regards to our products and services into consideration. 

Please note that our products are indeed designed and made to last (this goes for each product component) however, there is not an infallible way to ensure that no issues will be present in the long run. Because of this, our Warranty Policy  is set into providing as much coverage as we can. For more information about our warranty, see fitbit.com/legal/returns-and-warranty 

To better assist you, may I know the issue you're experiencing with your Charge 5?

Maria | Community Moderator, Fitbit


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