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Charge 5 losing steps

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‎08-20-2022 20:23

‎08-20-2022 20:23

I broke my Versa 3 and decided to just get a charge 5. I set it up lastnight after I had like 480 steps on the old watch. This morning I went for a walk, logged like 2000 steps and came back and it was at 480. reset and resynced everything and now I keep reverting back to 1265 steps. Ive walked around 6 miles today and tried multiple resets/uninstalls, even reinstalled the firbit app. Anyone seen anything like this?

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‎08-21-2022 11:33

‎08-21-2022 11:33

My Charge is having trouble recording my steps as well. I did over 21k yesterday 20th August but this morning it only registered 2439 steps. Maybe there was a bug in it yesterday?

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‎08-21-2022 13:01

In response to Plonky1762

‎08-21-2022 13:01

Maybe! I was assuming it couldn't be a weird glitch like that, but it has not done it today so far

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