help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 mixed feelings….

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-28-2021 11:49

‎11-28-2021 11:49

Hi, recently got the charge 5 (have been using an inspire hr up to now).

i have mixed feelings about it so far.

love the aesthetics and the fit, very comfortable.

after first night wearing it I could not work out why it had not tracked my sleep. Also was giv8ng no heart rate info. Switched to dominant wrist and it works! I have a full tattoo sleeve on my non dominant arm. This seems to be the issue but was not a problem for my inspire hr!

also it is a shame that the gps does not track my walks, apparently I have to run or bike for that to work, can this be changed as I never run and bike very little in the winter!

i am seeing if I can live with wearing it on my other wrist, only time will tell.

Gps tracking for walking should be an easy fix?

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎11-28-2021 13:33

‎11-28-2021 13:33

Hello @Tubss 

 

It can track your walks with GPS if you want it to. 

 

I've just checked and if you tap your profile picture on the Today screen of your App on your phone, then Charge 5, then scroll down to Exercise Shortcuts, you can delete any you don't want by swiping left.  Then you can select new ones to add.  On the list that are perhaps good for you are: Walk, Hike and Outdoor Workout.  If you choose the best one for you and then sync your Charge 5, it will turn up under Exercise on your tracker.

 

If you swipe to the left from the clock face twice, you come to Exercise.  Swipe up to choose the one you want, for example, Walk.  Press start and swipe up and GPS is an option that you can toggle on or off.

 

I hope that helps to solve that problem for you.

View best answer in original post

Best Answer
1 REPLY 1

‎11-28-2021 13:33

‎11-28-2021 13:33

Hello @Tubss 

 

It can track your walks with GPS if you want it to. 

 

I've just checked and if you tap your profile picture on the Today screen of your App on your phone, then Charge 5, then scroll down to Exercise Shortcuts, you can delete any you don't want by swiping left.  Then you can select new ones to add.  On the list that are perhaps good for you are: Walk, Hike and Outdoor Workout.  If you choose the best one for you and then sync your Charge 5, it will turn up under Exercise on your tracker.

 

If you swipe to the left from the clock face twice, you come to Exercise.  Swipe up to choose the one you want, for example, Walk.  Press start and swipe up and GPS is an option that you can toggle on or off.

 

I hope that helps to solve that problem for you.

Best Answer